Last updated: 2026/07/27
ITARO OU ("we," "us," or "our") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, store, and otherwise process your information when you install, access, or use our mobile application (the "App") and related services.
For the purposes of this Privacy Policy, "personal data" means any information relating to an identified or identifiable natural person, whether directly or indirectly, including information that can reasonably be linked to an individual.
This Privacy Policy applies to all users of the App ("Users").
By downloading, installing, accessing, or using the App, you acknowledge that you have read and understood this Privacy Policy.
We do not sell your personal data to third parties.
Depending on how you use the App, we may collect and process different categories of information.
You may voluntarily provide information while using the App, including:
The App allows you to record and analyze certain wellness information, including:
Some of this information may constitute health-related information under applicable privacy laws.
If you contact us, we may collect:
We use this information solely to communicate with you and resolve your request.
The App may include AI-powered chat functionality designed to provide educational wellness information, explain heart rate measurements, and offer personalized health-related guidance based on the information you choose to provide.
When you interact with the AI chat, we may process:
The AI functionality is powered by trusted third-party artificial intelligence service providers, including OpenAI.
To generate responses, the information necessary to process your request may be securely transmitted to such providers.
We encourage Users not to include unnecessary sensitive information or personally identifiable information in conversations with the AI chat.
AI-generated responses are created automatically and may occasionally contain inaccuracies or incomplete information.
The AI chat is intended solely for informational and educational purposes.
It is not intended to:
Always consult a qualified healthcare professional regarding medical questions or decisions.
To provide the App's core functionality, certain device capabilities are required.
The App uses your device camera to measure heart rate.
Camera frames are processed for measurement purposes.
Unless otherwise stated, raw camera images are not stored after processing.
The flashlight may be activated during heart rate measurements to improve accuracy.
Measurement history, wellness records, and certain App preferences may be stored locally on your device.
You may delete locally stored information at any time.
When you use the App, certain technical information may be collected automatically.
This may include:
Where permitted by applicable law, we may collect:
We may collect information regarding:
Such information helps us improve functionality, reliability, and security.
The App may integrate third-party services that help us operate, improve, analyze, and maintain the App.
These providers may process certain information on our behalf in accordance with their own privacy policies.
Examples include:
Purchases and subscriptions are processed exclusively through the Apple App Store.
We do not receive or store your payment card details.
Payment information is processed by Apple in accordance with its own privacy policies.
We process information to:
We do not sell your personal information.
We may share information only in the following circumstances.
We may share information with trusted service providers that perform services on our behalf, including:
These providers may access information only as necessary to perform services for us.
We may disclose information if required by law, court order, governmental request, or other legal process.
If our business is involved in a merger, acquisition, restructuring, financing, or sale of assets, your information may be transferred as part of that transaction.
We may disclose information where necessary to:
Some third-party services integrated into the App may independently collect or process information in accordance with their own privacy policies.
We encourage Users to review the privacy policies of those third-party providers before using their services.
Your information may be processed, stored, or transferred to countries other than the country in which you reside.
These countries may have data protection laws that differ from those in your jurisdiction.
Where required by applicable law, we implement appropriate safeguards to protect your personal information during international transfers. Such safeguards may include contractual obligations, technical security measures, or other legally recognized transfer mechanisms.
By using the App, you acknowledge that your information may be transferred to and processed in countries outside your country of residence.
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including:
The length of time we retain information depends on several factors, including:
Some information may remain on your device until you delete it or uninstall the App.
Information processed by third-party service providers may be retained in accordance with their own retention policies and applicable legal obligations.
When personal information is no longer required, we take reasonable steps to securely delete, anonymize, or otherwise dispose of it.
Depending on your country or region, you may have certain rights regarding your personal information.
These rights may include the ability to:
To exercise your rights, please contact us using the contact information provided below.
We may request additional information to verify your identity before processing your request.
Please note that some information may be retained where required by law or necessary for legitimate business purposes.
Where processing is performed by third-party providers acting as independent controllers, you may need to contact those providers directly.
You decide whether to use the AI-powered chat functionality.
Please avoid sharing information that is not necessary for your request, including sensitive personal information that is unrelated to your health or wellness question.
You are responsible for the content you choose to submit through the AI chat.
You may enable or disable push notifications at any time through your device settings.
You may revoke camera access through your device settings.
Please note that heart rate measurement functionality may not work properly without camera access.
Where applicable, you may manage personalized advertising through your device settings.
Settings → Privacy & Security → Tracking
Settings → Google → Ads
You may also manage certain advertising preferences through industry opt-out programs available in your region.
Some analytics technologies may be disabled through your device settings or by limiting advertising identifiers where supported by your operating system.
We implement reasonable administrative, technical, and organizational safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, loss, misuse, or destruction.
These safeguards may include:
Despite our efforts, no method of electronic transmission or storage is completely secure.
Accordingly, we cannot guarantee absolute security of your information.
Users are responsible for maintaining the security of their own devices and protecting access to the App.
The App is intended for adults and is not directed to individuals under the age of 18.
We do not knowingly collect personal information from children.
If we become aware that personal information has been collected from a child without appropriate legal authorization, we will take reasonable steps to delete such information as soon as practicable.
If you believe that a child has provided us with personal information, please contact us immediately.
We may update this Privacy Policy from time to time to reflect changes in:
When we make material changes, we will update the "Last Updated" date shown at the beginning of this Privacy Policy.
Where required by applicable law, we may also provide additional notice within the App or by other appropriate means.
Your continued use of the App following the effective date of the updated Privacy Policy constitutes your acceptance of the revised Privacy Policy.
If you have any questions, requests, or concerns regarding this Privacy Policy or our privacy practices, you may contact us at:
ITARO OU
Email: help.teder@itaroprog.com